Over 26,000 Natural Gas and Carbon Monoxide Alarms Recalled

When it comes to protecting your family at home, a reliable carbon monoxide (CO) alarm is a must. After all, carbon monoxide is a silent, odorless gas that can be deadly, often striking when people are least aware. A functioning CO alarm in one’s home can be a lifesaving measure, but things can go wrong if these devices fail to perform as expected.

This is the case with a recent recall of tens of thousands of New Cosmos USA’s alarms. Heres everything you need to know about the recall, its implications, and what to do if you own one of the affected units.

What DeNova Alarms Are Being Recalled?

This recall involves DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms sold between December 2023 and July 2024. The specific model impacted is model number DD622NCV (the number can be found on the top of the alarm). In total, about 26,360 alarms are being recalled.

Why Are These DeNova Alarms Being Recalled?

The alarms in question pose a safety risk because they can go into sleep mode after alerting users to the presence of natural gas or carbon monoxide if the alert lasts less than four minutes. During this sleep period, the alarms will fail to detect and alert users to new instances of gas or CO, potentially leaving households vulnerable to the dangers of carbon monoxide poisoning.

Despite the serious potential danger, New Cosmos USA says no incidents or injuries have been reported so far.

What To Do If My DeNova Alarm Is Part of the Recall

If you own a recalled alarm, you need to act quickly to ensure your households safety. Begin by verifying if your alarm is part of the recall. Check the model and serial numbers; the affected units are model DD622NCV. If your alarm matches this description, visit the DeNova Detect safety notice page to register for a replacement.

Once registered, you will receive a prepaid shipping package and a replacement alarm. After installing the new unit, return the recalled alarm using the prepaid package.

Keep in mind: You should continue to use the recalled alarm until your replacement arrives, as it still offers some protection against natural gas and carbon monoxide.

If you have any questions regarding this recall, you can contact New Cosmos USA’s customer service by phone (888-447-6016) or by email (safety@DeNovaDetect.com).

Sources

Consumer Product Safety Commission: New Cosmos USA Recalls Combination Natural Gas and Carbon Monoxide Alarms Due to Failure to Alert Consumers to the Presence of Natural Gas and to the Risk of Carbon Monoxide Poisoning” (2024)

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